Reference to 'we', 'us' or 'our' throughout www.wildcrush.co.uk (The Website) is to Wild Crush Ltd and any reference to “you” or “your” refers to the customer as a purchaser of the Wild Crush products. The use of the website and the purchase of any products ("Products") from the website is governed by these terms and conditions ("Terms").

These terms and conditions govern your use of our website. Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.

1. OUR DETAILS

    Our business name is: Wild Crush Ltd 

    We are registered in England and Wales and our company number is 12830734

    Our registered business address is: 20-22 Wenlock Road, London, England, N1 7GU

    Our contact details are: help@wildcrush.co.uk, or +44(0) 203 4888 772

    2. OUR WEBSITE

    2.1 Site Access

    You will be able to access the majority of this Website without having to register any details with us. However, particular areas of this Website will only be accessible only if you have registered. 

    2.2 Use of Website

    You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

    The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.

    No part of this Website may be reproduced without our prior written permission.

    2.3 Site Uptime

    We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore, we will not be liable if this website is unavailable at any time.

    This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.

    2.4 Visitor Conduct

    With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary, we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

    When using this Website you shall not post or send to or from this Website any material:

    (a) for which you have not obtained all necessary consents;

    (b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

    (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

    We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 2.4

    3. LINKS TO AND FROM OTHER WEBSITES

    Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk.

    If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:

    (a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;

    (b) you do not misrepresent your relationship with us or present any false information about us;

    (c) you do not link from a website that is not owned by you; and

    (d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.

    If you choose to link to our website in breach of Paragraph 3.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

    4. DISCLAIMER

    We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

    The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.

    5. EXCLUSION OF LIABILITY

    Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our Website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.
    Nothing in these Terms shall exclude or limit liability for:
    • death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977);
    • fraud;
    • misrepresentation as to a fundamental matter; or
    • any liability which cannot be excluded or limited under the law of the United Kingdom.

     6. GOVERNING JURISDICTION

    This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

    7. PRODUCT INFORMATION

    We have made every effort to display as accurately as possible the colors and images of our products that appear on our website. We cannot guarantee that your monitor's display of any colour will accurately reflect that of the garment, so variation on delivery may occur. Due to the raw nature of silk and leather, garments may differ in texture due to natural flaws.
     
    All orders made by you through the Website are subject to acceptance and availability. We may choose not to accept your order for any reason. We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. 
     
    All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. 
     
    We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
     
    We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

    8. MODIFICATIONS AND CHANGES TO THE PRODUCTS AND PRICES

    We reserve the right to make changes to these terms and conditions and the contents, prices and information provided on this website at any time without notice. 

    We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Product.

    The terms and conditions, prices and other information apply as displayed on the website at the time of use and time that you place your order. You may print and keep these terms and conditions for your personal records in relation to orders placed through this website.

    9. RIGHT TO CANCEL

    When you order goods from Wild Crush, either on this website or by phone, then you enter into a contract with Wild Crush Ltd in accordance with the Terms and Conditions. You have a right to cancel this contract in accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

    You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good (if the order is sent in multiple parts).

    To exercise the right to cancel, you must inform us [Wild Crush LTD, 20-22 Wenlock Road, London, N17GU, help@wildcrush.co.uk, +44 (0) 203 4769363] of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail).  

    To meet the cancellation deadline, you must send your communication of cancellation before the 14-day period has expired. 

    Effects of cancellation 

    We will reimburse you no later than 14 days from the day on which we receive your cancellation notice. We will use the same means of payment as you used for the transaction, and you will not incur any fees for such reimbursement.

    We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

    Exclusions from the right to cancel

    Please note that your right to cancel or return a Product does not apply to certain types of Products. The following list provides a non-exhaustive list of the types of Products you cannot cancel or return:

    • Sex Toys in any condition due to hygiene concerns, unless faulty
    • Latex wear, if the hygiene seal has been broken
    • Knickers, bodysuits, playsuits and swimsuits that have been tried on in direct skin contact; all of these items must be tried on over your own lingerie (please note that only the swimsuits have the protective adhesive strip.)
    • Intimate play items including candles, lubricants, massage oils, condoms and toy cleaner which have been opened, tested or partially used
    • Bondage items in any condition unless faulty due to hygiene concerns: Ball Gags, Collars, Wrist Cuffs, Ankle Cuffs, Blindfolds, Eye Masks, Pinwheels, Jewellery, Nipple Pasties, Clamps and Feather Ticklers.
    • Hosiery items if their package has been opened
    • Harness
    • Face Masks
    • Incomplete, damaged, worn, altered and washed items
    • Gift vouchers are non-refundable and cannot be exchanged for cash

    10. PRICING AND PAYMENT TERMS

    All our pricing is shown, and is payable, in Great British Pounds (GBP) only. All pricing is shown exclusive of delivery charges.

    Payment is acceptable via major credit and debit cards and Paypal.

    11. SHIPPING AND DELIVERY

    All prices are shown exclusive of shipping costs. All goods are shipped using a discreet, signed for service (DPD or Royal Mail) in the UK. Once your order has been shipped, you will receive an email with a tracking number so you can track your delivery. More details in our Delivery&Shipping page.

    Damage in transit

    Any transitory damage to the goods may be either rejected on delivery, or Wild Crush must be notified immediately upon receipt, and also recorded on the respective delivery documentation. It is essential that all packaging is retained to provide proof of damage for subsequent claim against the carrier.

    If we get something wrong

    If you receive the wrong goods, the wrong size, too few (or too many) or have missing items then please let us know as soon as you can. If you let us know too long after you receive the goods then we may not be able to replace the items.

    12. AGE OF CONSENT

    By placing an order on the Wild Pleasure adult section of our website, you declare that you are of the appropriate legal age to purchase the items. If we discover that you are not of legal age to order certain goods, we reserve the right to cancel your order.

    13. PRIVACY

    Our Privacy Policy explains how we collect, use and store your personal information, including who we may share it with; how long we keep it; the circumstances in which we, or others, may contact you (including sending you advertising and marketing messages); and the rights you have in relation to your personal information.

    We also use cookies or similar technologies to store certain types of information each time you use our site. You can find out more information about how we use cookies and other similar technologies in our Cookies Policy.

    14. COPYRIGHT

    Any material found within the pages of the Websites, including, but not limited to text or images are the property of Wild Crush Ltd and may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial use.

    You hereby agree not to adapt, alter or create any derivative work from any of the material contained in this site.

    You may save or print parts of this website solely for your own personal use in relation to placing an order through this website.

    15. FORCE MAJEURE 

    We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by a force majeure event. A force majeure event which means any act or event beyond our reasonable control such as, but not limited to, strikes or industrial action by third parties (but not those caused by Wild Crush Ltd own employees), civil commotion, riot, invasion, terrorist attacks, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster (“Event”).

    If an Event takes place that affects the performance of our obligations under a contract:

    (a) we will contact you as soon as reasonably possible to notify you; and

    (b) our obligations under a contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event.

    Where the Event affects our delivery of products to you, we will arrange a new delivery date with you after the Event is over.

    You may cancel a contract affected by an Event. To cancel please contact our customer services team. If you opt to cancel, you will have to return (at our cost) any relevant products you have already received and we will refund the price you have paid, including any delivery charges.

    16. ONLINE DISPUTE RESOLUTION

    The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/ 

    We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.